Contact Us
+15623202882
Working Time
Mon–Sat: 8:00am – 17:00pmSun: Closed
General Questions
Common queries about account setup, service scope, and platform usage.
What is Everchain Funds?
Everchain Funds is a financial technology platform offering investment services across mutual funds, crypto ETFs, staking, arbitrage, and more, supported by AI-driven tools and expert advisory.
Who can use your services?
Our services are open to individuals and institutions worldwide, subject to local regulations. You must be at least 18 years old to register.
Is there a minimum investment amount?
Yes, our minimum investment amount starts at $100, depending on the service or fund selected.
Investment & Services
Insights into how our investment products and financial tools function.
How does crypto staking work on Everchain Funds?
You lock crypto assets in supported protocols to earn passive income. We automate the process, offering clear returns and risk levels.
What are Crypto ETFs and how do they work?
Crypto ETFs are diversified baskets of cryptocurrencies bundled into a single investment product. They allow you to invest across multiple coins without managing each individually.
How does your arbitrage strategy work?
We monitor global price differences of crypto assets across exchanges. Our AI identifies spread opportunities and executes trades automatically for profit with minimal risk exposure.
Security
Details on how we protect your funds, data, and privacy.
How secure is my investment and data?
We implement bank-grade security, including two-factor authentication, encryption, and cold wallet storage for crypto. All user data is secured in compliance with global standards like GDPR.
Are you regulated?
Yes, we operate under applicable laws and work with licensed financial entities in regulated jurisdictions to provide our services transparently and securely.
Technical Support
Help with accessing the platform, troubleshooting, and technical setup.
I forgot my password. How do I reset it?
Click the "Forgot Password" link on the login page and follow the instructions. You'll receive a reset link via your registered email.
Can I access the platform from mobile?
Yes, our platform is mobile-responsive and compatible with all major browsers. A native mobile app is also in development.
How do I contact support?
You can reach our support team via the contact form on your dashboard or by emailing support{{ $globalSettings->site_name }}.com. We're available 24/7.
